FAQS
DO YOU DELIVER OUTSIDE OF LA?
Not yet, but we are looking to expand in the near future!
COVID-19 PRECAUTIONS
We value the safety of our customers and employees. All equipment is sanitized before and after distribution. Sanitation wipes are also provided to renter along with equipment.
I HAVE A REMOTE INTERVIEW, CAN YOU DELIVER TO TWO LOCATIONS FOR A SESSION?
Yes! we can deliver to two separate locations, that way even your zoom interview will have crisp, uniform, and impeccable sound.
IS IT POSSIBLE TO ORDER JUST ONE MIC?
Yes! Custom orders are available upon request. The price remains the same for one time rentals if ordering one item from the kit, however there is a possible price reduction for the subscription plans.
WHEN ARE RETURNS DUE?
Six hours after they arrive, a SowndCheck member will arrive to pick up the equipment.
WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS?
We ask that you report any damage, spillage, cracks, drops, at the time that they occur. You will be charged extra for significantly noticeable damage if not reported.
WHAT ABOUT DAMAGE THAT WAS PRE EXISTING
Our Team member will inspect before and after use for damage. If there is any damage before, you will be told, if there is any damage after, you will know before the team member leaves.
CAN I SWITCH MY MEMBERSHIP?
Yes! However, you can only trade up your membership. For example: You can switch your membership from monthly to annually, and we will use your month payment as a credit to the annual payment. So if you had purchased one month but wish to upgrade to a year, we would only charge $250 instead of $300.